Archive for the ‘IELTS General Module Task – One; Letters’ Category

(Page—78 of the book)


You recently went shopping at the local super market. When you got home and studied your bill, you found that you have been charged for the items you did not purchase.


Write a letter to the super market manager explaining what has happened. Tell the manager how you feel about the error and ask him to do something about it.



Saturday, January 13, 2007


Dear Madam / Sir,



I am writing to express my dissatisfaction over your wrongly billing me.


I would like to draw your attention to my visit to your store yesterday on January, 12 ’07 around seven in the evening. I purchased a brand new laptop with 2 numbers DVDs and an extra carry-case, for an amount of $1100 through my Credit Card.


On reaching home at nine and unpacking I found that In addition to the laptop I am wrongly billed for pair of extra speakers and headphones too. Excess amount thus billed is $50 and total amount of bill being $1150. I am sure this is inadvertent and attributable to the system error. However I am quite unhappy about it. 

Please either send the bill duly corrected that enables me to make payment through an account payee check within the specified time limit of the credit card agency or refund the excess charged $50 thru a demand draft in our favor.


I request you to do the needful at the earliest.


Thank you,


Yours truly,




(183 Words)



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For the past six months you have provided voluntarily help at local school for 5-7 years olds. Unfortunately you can no longer do this work.


Write a letter to the Principal of the School. In your letter: –

— Explain what you have been doing at school.

— Give reasons why you can no longer do the work.

— Apologize for any problems this may cause.


Tuesday, April 14, 2009


Dear Mr. Principal;



I have been coaching Spoken English to the age group of five to seven years pupils at your school. I used to take evening classes voluntarily on all the working days. I have enjoyed working and I am very happy and so are my students. 


I am writing to you to tender my sincere apologizes, because I shall be no longer able to volunteer my services to your school as I had been rendering during past six months. The reason is I am a fulltime employee of a government organization and I have been transferred to Mathura office. I have to report at Mathura at the earliest. I am confident you shall appreciate this.


You may kindly make some alternate arrangement for an English teacher in my place. I know it involves difficulties. Kindly pardon me for the same. I shall always cherish memories of working with such an excellent school, Staff & most lovely students.


Thanking you in anticipations,

With kindest regards,

Yours truly,




(Words 169)

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(Page—81 of the book)


You have a friend who lives in a city abroad. You have decided that you would like to apply to do a course at one of the colleges in this city.


Write to your friend explaining what you would like to do. Tell him or her type of work or studies you have been doing for thru past few years and ask for assistance in contacting an appropriate institution.




Thursday, April 12, 2007       


My dear Friend,



It is since long that I have written to you. The delay was mainly due to my busy schedule and partly due to my laziness. Please pardon me. Am I forgiven?


I am doing very well here and hope this letter finds you in the best of your health and happiness. You will be glad to know that I have successfully cleared my BE (Electrical) with 90% marks. Now I intend to come to Canada and study for my Masters Degree. I want you to find some renowned university and colleges where I can pursue my studies in Canada and guide me to meet and establish contact with the right college authority.       I would prefer to live in a shared accommodation if available. If not I will stay independently.


Please do reply by return of post.

Remember me to your wife and kids.

OK then,


Take care,

Keep in touch,

Lovingly yours





(162 WORDS)

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You have a neighbor who regularly cooks food on a smoky outdoor barbecue. The smoke blows directly into your home. You have complained to your neighbor, but he refuses to clean barbecue.


Write a police complaint.



July 21, 2007


Police Officer,


Dear Sir,

Kind Regards,


I am writing to you to complain about my neighbor’s outdoor smoky barbecue that throws entire smoke in my home thereby causing severe pollution and inconvenience to me and all my family members.


My neighbor Mr. Andrews has a very smoky outdoor barbecue. He regularly cooks on that and the entire smoke gushes in my home. This causes great deal of inconvenience and discomfort to my entire family. All of us are affected by pollution badly and start coughing. My wife is an asthmatic and gets bouts of asthma that is very painful. On two occasions because of this smoke my wife had to be hospitalized and was required to be put on oxygen. Last but not the least this causes great disturbance in my children’s studies. I am rather confident you can appreciate this.


I requested Mr. Andrews several times to at least get the barbecue thoroughly cleaned so that this problem can be solved. But I am extremely sorry to state that he has always been giving a deaf ear to it and continue creating same smoke nuisance.


In light of the above facts, you are requested to please intervene in the matter and help.


Thanking you,





(206 Words)

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You are planning to open a restaurant, and the management of a mall has offered you a shop in the mall. Write a letter to the management of the mall and ask for details of the shop they have offered.


– Who are you writing to?

– How well you know them? This will be your first paragraph.

– What are the main points you want to make.

– What do you need to find out? This will be your second paragraph.

– How can you relate information in the task?

– What is suitable ending for your letter? This should be some form of summary or a

   request for a quick reply.


Monday, July 16, 2007



Unique Shopping Mall

Vadodara India


My Dear Sir / Madam,



I take this opportunity to congratulate you on possession of such a unique shopping mall in Baroda. I wish you very best of luck in this business venture.


I am highly thankful to you for your offer of shop number G101 for opening a restaurant. It shall be my pleasure and pride to be in business with you. However I request you to kindly clarify and confirm the following points that enable me to proceed further in the matter.


One year rent shall be paid by me in advance thereafter monthly rentals shall be paid in first week of each month. Six months notice shall be obligatory on either party before termination of contract. Any damage caused to the shop on account of natural calamities or any vandalism shall be made good by your insurance company. Shop shall be covered under a Fire Insurance policy too.


Please send your confirmation by return of post so that I can pay the advance rental for one year.

Looking forward to hearing from you soon,

Thanking you,


Yours truly,


(182 Words)

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You recently took a part time job working for a local company. After a few weeks, you realized there were some problems with the job.


Write a letter to the manager of the company. In your letter,


— Explain why you took the job,

— Describe problems that you experienced

— Suggest what could be done about them


April 14, 2009


Dear Sir / Madam,



I am writing to you in connection with the part time job that I took up to serve your company. I took up the job because yours is an excellent company and I am good at PC operation. Hence I can serve you better and achieve customer delight for our company.


Of late I have experienced a difficulty that hinders in my performance and I get late for work. The difficulty is that I live in a distant suburb and public transport facilities are poor. However our company transport punctually plies thru my suburb.


I suggest that I may be permitted to travel by our company transport. Kindly issue me the permission card to travel by our company transport so that I can always be on time and perform better. I agree to pay specified charges on this account. Any such charges on account of company transport may please be directly debited from my wages.


I hope for a favorable consideration and action.

I shall look forward to hear from you soon,

With kindest regards,

Yours truly,




(182 Words)

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You bought an iron at a local shop yesterday. When you got it home you found it does not heat properly, so you can not use it. Furthermore the water container in the iron leaks.


Write a letter to the shop, and ask for another iron. You would prefer another brand. Explain your reasons.


Tuesday, April 14, 2009


Dear Sir / Madam,



I am extremely sorry to inform you that I am writing to you to express my dissatisfaction over the iron that I purchased from your shop yesterday.


Today while working with it I found that it does not pick up required temperature for ironing. Secondly the built-in water container leaks badly thereby spilling water on the clothes and furthermore retarding temperature. Because of all this, my work has suffered to a very great extent and I have lost good lot of time too. In a way it is not at all possible to use this piece.

To tell you very honestly I am very much frustrated on this issue.


I request you to very kindly replace this with an iron of another brand as I am totally dissatisfied with this particular brand?


I look forward to your cooperation and prompt action.


Thank you,


Yours truly,




(151 Words)

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